Apple has sparked a lot of interest in the email marketing industry with the introduction of Mail Privacy Protection, which was revealed at the Worldwide Developer Conference. It will have a major influence on digital advertising. The Mail app will be altered as a result of this feature, which will limit the usage of tracking pixels and hide users’ IP addresses. Apple has stated that incoming email would be subject to further limitations in the latest versions of their iOS and macOS operating systems. The open monitoring and location tracking of email users will be significantly harmed as a result of these actions.

Many digital marketers have been left wondering how the company’s planned modifications will affect their business and what they can do to avoid having their email marketing efforts hindered.

Rest assured, there is nothing to worry about. Good marketing techniques and strategic support can take you beyond open-rate metrics and into real engagement through personalization, buyer journeys, actionable insights, and innovative technology.

In this post, we’ll discuss the update and what you can do to prepare yourself for when it happens.

Why is it being introduced?

Apple’s Mail Privacy Protection update is part of a wider effort to give consumers more control over their data. It does, however, have certain consequences for email senders.

The Mail Privacy Protection stops email senders from completely seeing how receivers interact with their company’s communications by preventing open tracking. It should be noted that only receivers who set up their email account in the Apple Mail app and activate privacy protection will have their engagement data affected. Meaning that both Android and desktop computers can be tracked. On iOS15, the Mail Privacy Protection function will be disabled by default.

What You Need to Know About Apple’s iOs 15 Update

How does it work?

Normally, open rates (the percentage of people that actually open emails) are tracked with  Marketing Automation, an Email Service Provider or within a Customer Engagement Platform by using a tiny invisible graphic embed in the bottom of your HTML email. This is one of the most crucial indicators that senders use to determine how well their email marketing campaigns perform. It shows you how engaged your audience is, as well as how that engagement is evolving over time.

When your email is opened with images turned on, the pixel is downloaded from the sending program server and recorded as an open email. This sends information back to the sender about who opened, where, and on what device. The aggregated data is then put into your marketing automation and email campaign reports, trend reports, and other marketing analytics.

Mail Privacy Protection in the Mail app prevents senders from collecting information about the user with invisible pixels. The new feature keeps senders from knowing when recipients open an email and hides their IP address so it can’t be connected to other online behavior or used to track their location. In other words – it’s a real pain in the neck for marketing analytics.

It appears that Apple’s decision to block email senders from receiving granular consumer data will have an impact on the email economy, as you can see how popular Apple Mail is below:

Potential Effects

Due to Apple’s changes, it’s important to note a few of the potential effects it could have on email campaigns and the analytics associated with them. Here are a few critical aspects to consider:

How do we adapt?

Pixel blocking makes placements like this more valuable and gives quality email newsletters a leg up on the junk clogging most people’s inboxes. For ad-based newsletters, then, Mail Privacy Protection is likely to spur publishers to find other ways to understand their audiences.

What You Need to Know About Apple’s iOs 15 Update

Here are a few ways we recommend adapting to the recent Apple changes:

Moving forward:

The world is changing yet one thing remains clear: consumers are willing to share their data as long as the customer gains value. You can provide additional value by giving out offers and discounts, product exclusives, or just explaining in crystal-clear terms how you’re using your customers’ data to provide unique customer experiences and better product recommendations.

For a long time, the open rate has been a common measure. Now that Apple has forced us to find a new metric, it’s a good moment to reconsider if it was ever the ideal metric, to begin with. While your open rate is a useful indicator of who is reading your emails, it doesn’t tell you much about how effective they are at generating lead interest or interaction.

Personalizing emails and using advanced marketing automation techniques will enable our clients to nurture a relationship with their customers and leads. This way, your customers and leads not only open the email but interact with it further, taking the actions you want them to take.

 In short, there are better measures of success than the open-rate and there have been for a while.

This is an opportunity to change your performance metrics and put what you’ve learned from the new metrics to good use. We help you maximize the intended outcome by helping you create emails that encourage more clicks, conversions, and ultimately, real engagement. You’ll not only be able to withstand the iOS changes, but you’ll also be able to transform a negative situation into something great for the future.

What You Need to Know About Apple’s iOs 15 Update

A few last thoughts to ponder:

As digital marketing experts, we have tested and found success with a few various considerations for email marketing. Here are a few to take note of:

Use alternatives

Instead of using open tracking, the ideal approach is to utilize click tracking. Because click events are less common than open events, utilizing click tracking alone is likely to result in more subscribers being deleted from your list due to non-engagement than using open tracking – so be weary when cleaning your lists.

Strategise smarter

Create a strategy for putting new customization and performance measuring techniques to the test. The performance report isn’t going away. Optimize your email preference center and start measuring deeper engagement metrics outside of open rate to ensure you don’t lose the 1:1 interactions you’ve built with your subscribers through email.

Content is Critical

Creating better and more relevant marketing communications that go beyond the open will become more important. The content that the email delivers needs to be relevant and attractive for recipients, tailored to their interests and stage in the buyer’s journey to generate interaction beyond the first click.

Release date

iOS 15 is expected to be released in September and November and will affect devices running iOS 15, iPadOS 15, and macOS Monterey. Later this year, Mail Privacy Protection will be in full swing.

We specialise in building data-driven, technology-enabled, and creativity-driven experiences with the objective of offering personalization across all consumer touchpoints. Contact us and we’ll help you create an email marketing campaign that stays fresh, relevant, and engaging for your audience.


Credits: Costin Vieru, Senior Marketing Automation Consultant at Engagement Factory